One form per student must be submitted. Required to change child's day, time or location of lessons within FLOW Aquatics. Must be submitted with 30 days notice.
Request to Withdraw from FLOW Aquatics
Required to terminate enrollment and billing.
Summer Lesson Policies
SUMMER INTENSIVE (TWO WEEK) LESSON POLICIES
Classes are held four times a week (Monday – Thursday) for a 2 week session between 9 – 12pm.
Class times will be scheduled, once your registration is complete.
Your child will only be registered for one two-week (4 days a week) summer session at a time.
They will not be automatically enrolled in the next session.
If you wish to put your child in another summer session, we must know in advance so we can plan accordingly as we fill future sessions.
Class times may not stay the same from session to session.
50% of tuition will be due upon completion of the registration process.
The remaining 50% will be pulled upon completion of scheduling and confirmation of class time. Typically, 1 month, but no later than 2 weeks, before the beginning of the session.
All payments will be pulled from the credit or debit card on file.
Refunds are given up until 2 weeks prior to the start of the session in which your child is enrolled.
If notification is given later than 2 weeks prior to the session start date, a credit (minus a $25 processing fee) will be issued to apply to a future session.
There are no prorated credits for missed classes. Please try to attend scheduled classes.
There are no make-ups during the summer sessions.
We understand you cannot control illness and we will work with you to the best of our ability. However, we cannot guarantee a make-up as normally our sessions are full, which does not allow space or time for make-ups.
Please do your best to attend all classes.
All children who are not potty trained must wear a REUSABLE swim diaper.
DISPOSABLE SWIM DIAPERS ARE NOT PERMITTED.
Your child will not be allowed in the pool unless wearing a permissible swim diaper.
Swim Diapers have to fit snuggly around the baby’s legs.
For your convenience, swim diapers are for sale at FLOW Aquatics desk.
If your child is the cause of a fecal accident and was not wearing the appropriate swim diaper, FLOW Aquatics will hold you accountable for the cleanup costs and any revenue lost due to lessons cancellation.
We do not use goggles for children in the first 3 stages of our Swim School program, as we do not want children to become reliant on them for water safety purposes.
After Stage 3, goggles are optional but are very helpful.
If your child is in Stage 3 or below, please wait until your child’s coach tells you its time to use goggles.
They will recommend which goggles will fit your child best.
We have specially selected goggles for comfort and fit that are available for purchase at the FLOW Aquatics Desk.
Children with shoulder-length hair must wear their hair tied back to keep it from getting in their face during their lesson.
Another option is to wear a swim cap, which is also available for sale at check-in.
If you have any concerns about your child’s lessons, please direct them towards the Deck Supervisor or email us at firstname.lastname@example.org.
If you cannot locate a Deck Supervisor, please let the FLOW Aquatics front desk staff know and they will ensure the Deck Supervisor calls or emails ASAP.
Please do not interrupt the coach during class time. This time needs to be devoted to your children.