To qualify for a make-up lesson, you must provide cancellation notice at least 48 business hours prior to your child’s absence. If you do not notify us within 48 business hours, you forfeit the right to a make-up lesson for that absence.
Notification of your child’s absence can be given to us in-person, by phone (208-855-2212 Opt 4), email (Attendance Email), or by submitting the Report an Absence Form below.
Make-up lessons expire in 3 months from their issue date. Make-ups can only be redeemed if student is currently enrolled and active in a session.
If there is an appropriate opening, you will be accommodated for a make-up.
FLOW Aquatics has a one-strike rule: If you miss your scheduled make up lesson, you have forfeited your right for a make-up lesson.
1) View the Available Make Up Classes on the Current Make Up List.
The Current Make Up List, located at the bottom of this page, consists of the available openings for the next 5 business days. This list is updated in real time, Monday- Saturday, during regular business hours.
2) To locate an open class, follow the directions below
a) Find the correct “School”
b) Look for the appropriate age range of the class:
c) Find the correct class.
3) Once you have located an open class that works for your time and schedule:
COPY and PASTE the Class from the spreadsheet and use the Form below it to submit your make-up request.
4) To increase the response time to your request, we suggest you submit your request during our regular office hours, 24 hours before your selected make up class begins (see below). If you submit your request outside of these days and times, there will be a delay in getting a response to your request, but your request will be logged in the order it came in and we will respond as soon as we get back to the office.
Normal Office Hours:
Mon: 9am-11am and 3:30pm-7:30pm
Tues: 9am-11am and 3:30pm-7:30pm
Thurs: 9am-11am and 3:30pm-7:00pm